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Alf Casino Review

Alf CasinoAlf Casino is one of the newest online casinos to join the industry. It was established in 2018 and on it; there are many varying games that you can enjoy.  

The casino has a whole new fresh look that is not only exciting, but it brings a lot of new experience to online gamers.

My Personal Experience with Alf Casino

As a gaming enthusiast, one of the areas that I keenly look at is the ease at which I can “move around,” on an online casino.

This is one of those areas that really disappointed me in this casino. While using my smartphone to manoeuvre the site, I experienced a lot of technical challenges, and I was occasionally logged out of the site even while using the strongest internet network.

Read on to see whether Alf Casino is worth your effort.

ALF Casino Gaming and Casino Software

Gaming and Casino SoftwareAs a new casino that is trying to make its mark in an already crowded market, Alf Casino has done a lot of work when it comes to game selection.

I witnessed a long list of online games from different genres and categories. Some of them include slots, blackjack, card games, video poker games, poker and surprisingly, a couple of live games, among many others.  

While trying out the casino, I did not struggle to hunt down some of my favourite slots. It was easy to find slots like Dead or Alive, Enchanted Cleopatra, Forbidden Throne, and London Hunter, among many others.

In total, Alf Casino has over 1600 games on their database, and you can surely find something to enjoy here.

Alf casino supports games from prominent developers like iSoftBet, NetEnt, Pragmatic Play, Endorphina, Evolution Gaming, Microgaming, Habanero, Nyx Interactive, PariPlay, Betsoft, Amaya, Yggdrasil Gaming, Igrosoft, Ezugi, Thunderkick, Quickspin, Amatic Industries, Elk Studios, GameArt, Push Gaming, Euro Games Technology, Ainsworth Gaming Technology, and Red Rake Gaming.

All these games can be accessed through your mobile phone or tablet. You just need a browser, as a gaming App is not necessary.

Alf Casino Bonuses

Unfortunately, this was the first negative thing I encountered in this casino. At Alf Casino, I was not offered any welcome bonus without making a deposit. Simply put, Alf Casino’s welcome deposit must be accompanied by a deposit.

This is how the bonus structure on this casino works:

Welcome Bonus

This is the first bonus on the casino. It is also the most lucrative, and after I made a deposit of €100, I was offered a matchup of 100. This is allowed for deposits of up to 500 Euros.  You also receive a total of 200 free spins.

This promotion can only be activated once, and all newcomers will receive it. There is a wagering requirement of 30 times for this bonus, which you must meet in order to unlock and withdraw the money.

Weekend Reload Bonus

There is another bonus on Alf Casino known as the weekend bonus.  This type of bonus is ongoing, and you receive it every weekend.

The weekend reload bonus is not so bad after all, as you will be awarded up to700 Euros in addition to 50 free spins.

This is not so bad to push a long boring weekend. Also, note that this type of bonus will require a deposit of at least 10 Euros to unlock it.

Weekly Reload Bonus

Just like the weekend bonus, the weekly bonus is also ongoing, and you can use it to kick-start your gambling week. It also comes with an additional 50 free spins.

However, it seems like Alf Casino is on a money hunting spree, given the strict rules on the amount that a player needs to deposit, in order to unlock their so many bonuses.

A cash deposit of at least 50 Euros is required to unlock the weekly bonus.

Loyalty Point

The casino’s loyalty points program is also part of the bonus. For every 100 Euros, I wagered. Alf casino offered me 1 loyalty point.

However, the loyalty program is a little bias, since you only get the points on slot games and not any other games.   

This type of bonus also comes with a lot of strings attached. I was required to collect at least 100 points, which would then be redeemed into loyalty.  The points are then converted into a cash bonus, with a further 35x wagering requirement attached to it.

This is not a mean achievement, as you need 100 Euros to get 1 loyalty point.  I really struggled with this type of bonus, and would not recommend it.

Alf Casino VIP’s Bonus

Alf Casino VIP’s BonusJust like I have seen on many other online casinos, Alf Casino offers a VIP bonus. If you are a player who likes sampling huge bonuses, then this is something that you can definitely try.

With the VIP, you have to be one of the most loyal and frequent customers, and in return, the casino offers you personalised bonus experience.

In addition to the personalised service, the VIP bonus comes with a number of privileges like huge bonuses, lots of promotions, and more “relaxed” withdrawal terms.

The VIP bonus is offered on five levels. Each level represents a story, and below is how it works:

1st Level – This is the lowest valued-level of this casino’s VIP club. The maximum amount that you are allowed to withdraw per month is €10, 000. With the exchange rate set at100:1 rate.

2nd Level – This level has the same withdrawal limit of € 10,000 per month. However, the exchange rates go for 90:1.

3rd Level – This level has more enjoyable terms. The withdrawal limit per month is set at € 20,000, while the exchange rates are set at 90:1. If you manage to get to level 3, Alf Casino has additional rewards for you: where you will have the benefit of getting a 5% cashback on any losses that you incur.  

4th Level – Level 4 members are assigned a personal account manager. The manager is on standby to assist with any issues that you may experience while gaming. This level has a monthly withdrawal limit of 25,000 Euros, while the exchange rate is 80:1. Loses incurred get a 10% cashback.

5th Level – This is the highest level that a VIP member can get to. In addition to getting a personal account manager, the 5th level has other benefits like better gambling conditions. The monthly withdrawal limit is € 50,000 with an exchange rate of 70:1, while a15% monthly cashback available.

Alf Casino Banking

I tried the casino’s banking system by depositing € 100 using my MasterCard; the money was actually credited to my player account instantly.

The safety of your funds is very important on any online casino, and Alf Casino has done well in securing your funds. The casino uses powerful SSL encryption to ensure all funds deposited are completely safe and secure.

I have seen several deposit options on this particular casino, and they include Skrill, MasterCard, Visa, Rapida, EcoPayz, Neteller, EnterCash or Sepa. You can make a deposit using different currencies like EUR, NOK, PLN, RUB, TRY, SEK, and HUF. transactions

It seems like Alf Casino is more interested in players making deposits than those withdrawing. For example, Withdrawal options on this casino are far much less as compared to the deposit options.  

eWallets offer the quickest transaction( up to 24 hours), while bank wire transfers will take as many as 7 working days.

Personally, I have already given up playing on this casino due to the withdrawal limits that they have put in place.  

The only good bets here are those that you do for leisure, but if you are in gaming for profit, Alf Casino will disappoint you with their withdrawal terms.

Withdrawal transparency is a total disaster:

For example, for the VIP, the maximum that you can withdraw per day is € 500, while the maximum per month is e 10,000.

The highest level of VIP allows withdrawal of only 1,500 per day, while the highest that you can withdraw per month is € 20,000.

This means that, if you are lucky to hit a jackpot of let’s say, € 10,000, it will take you a total of 20 days, to make the full withdrawal.

Additionally, Alf casino is not honest with their promise to set a stop-loss limit. On the contrary, the casino encourages you to keep on betting, even as you continue to incur losses.

Customer Support

If you have a query, you can reach the casino’s customer care desk via several modes.

Their Live Chat and email support are accessible 24/7. Phone support is also available, and players in Europe can reach Alf Casino through +356-3550-0420 from 10:00 to 20:00 GMT+3.

I actually tried to reach the casino via phone on a weekend, and there was no one to answer the phone. When I finally got hold of them on a Monday, I did get the assistance that I wanted, but to my shock, the telephone number is not toll-free, and it’s an expensive mode of communication.

Service is offered in different languages that include Portuguese, English, French, Polish, Swedish, Russian, German, Hungarian, Norwegian, Turkish, Norwegian, and Finnish.

ALF Casino Conclusion

I have no complaint about the casino’s choice of games and design. However, I have a lot of issues with the withdrawal in general.

First and foremost, Alf Casino encourages deposits and not withdrawals, that’s why they offer a lot of deposit methods. On the other hand, making a withdrawal is a slow painful process, which comes with a lot of barriers.

Woe unto you if you win €10,000 and above. This will take you about one month to complete the withdrawal, as the maximum that you are allowed to withdraw per day is €500.

Since the casino does not allow multiple withdrawal requests, you will need to log in each day, and request a withdrawal.

Last but not least, Alf Casino does not offer a timeout or player limit, and it makes 99% of players lose a lot of their cash before they can make a withdrawal.

UPDATED ON: by James Worden