Casino description

Bonanza Game Casino Review

It is not always easy to find an online casino that will provide you with the service that you want. This industry is already overpopulated, and getting it right might be an uphill task.

To make it easier, most players use different criteria to conclude on whether to choose a certain casino or not.  These could be the promotions offered, games available, deposit and withdrawal methods available, support, as well as reviews from previous users.

Below is a review of Bonanza Game casino, and I will share our experience with you with the hope that it will help you before you can decide to join the casino.

Licenses and Ownership

Bonanza Game casino is owned by Limesco Limited, 69 Arch. This company is licensed and regulated by the Government of Curacao, Netherlands Antilles under the license: No.1668/JAZ.

This means that the casino is fully licenced to operate as an online entity which gave us a sense of legitimacy.

Available Bonuses and Promotions

Online casinos are known for their generous bonuses and promotions, and Bonanza Game casino has not been left out.

The casino offers a bonus to all levels of players, and for the welcome bonus, it comes in 3-stages:  

When you make the 1st deposit, the casino awards you a 150% bonus up to $/€150, in addition to 50 Free Spins No Wager.

The 2nd deposit is accompanied by a 100% bonus up to $/€ 200;

While the 3rd one awards you a 100% bonus and 50 Free No wagering spins.

Bonanza Game Casino offers other types of bonuses that include: Monday bonus, Wednesday, Friday, and Weekend bonus.

What I was quick to note is that most of the Free Spins offered by this casino can only be used on popular Microgaming slots.

However, there is a downside to the bonuses offered by Bonanza Game casino.

When playing with their bonus money, I encountered a lot of problems with the games, and I had to constantly refresh my gaming session every time I ran out of cash in my real money balance.

Games Available

Bonanza Game Casino has several games from different providers.  When I headed to the casino’s game area, I was able to sort games according to the provider.

This simplifies all the work, and I was able to save a lot of time since everything is well organized.

The categories vary but include my all-time favourite which is the slots; there are also video poker and table games.

Games are available for both free demo-versions and real money accounts.  

However, that is where the fun stops. This online casino has serious site lags, games will rarely load, and when this happens, the balance keeps on decreasing.

This was the worst part of the game. I got kicked out of the slots that I was playing many times. The fact that this took part of my bankroll makes me believe that Bonanza casino could as well be a scam.

Bonanza Games casino has a lot of work to do on their site to ensure that their players get a smooth experience.

Customer Care

Customer care staff is nice to you until you mention the word withdraw.  I tried to withdraw some winnings that I had made on the casino and encountered a few challenges.

I headed straight to Live Chat, and after exchanging greetings with the lady on the other end, I reported my case, and to my surprise. She completely ignored my questions.

The best that she could help with was to repeat the same thing that I have heard a million times” please send your documents for verification”.

Don’t forget that I have a lot of experience with online casinos, and I had already submitted all the required documents to them, which they had initially accepted.

Deposit and Withdrawal Methods

As is the case on most other online casinos, Bonanza Game casino only allows you to withdraw money to the same medium that you used to deposit.

Available methods of deposit and withdrawal are Visa/Mastercard, Bitcoin, Skrill, Webmoney, Neteller, Qiwi, EcoPayz, and YandexMoney.

The minimum deposit that you can make is $/€ 7 while the maximum is $/€ 2000. Charges vary and they depend on the mode of payment used.

Bonanza Game casino has placed a limit on the amount that a player can withdraw per day.  The Min. is $/€ 15, Max while the maximum is $/€ 1000 per day and $/€ 20 000 per month.

These limits are not favourable to heavy wagers, and players who are lucky to win a jackpot that is more than the limit.

Restricted Countries

The casino has restricted several countries that include the USA, Turkey, and Cyprus. Additionally, depending on the country that you are in, you might not be able to access NetEnt and Microgaming games.

Ensure you verify this by checking the casino’s terms and conditions, especially if you are playing for real cash.  

Conclusion

Bonanza Game is a relatively new online casino, and they surely have a lot of work ahead of them if they are aiming to appear on the A list of online casinos.

The casino has done great on matters security, and they safeguard the player’s information by using the SSL encryption. This is available for both mobile and desktop gaming versions.

However, I find a lot of disadvantages here. For example, Bonanza Game Casino does not offer any live-dealer, which is very unusual for a modern online casino.

Also, there is no phone number in their customer support department, and the only way to reach the casino is via email or Live Chat. Sometimes Live Chat is quite busy, and you will be kept in the queue for quite long before an attendant is available to serve you.

I also noted that there are no FAQs and About Us pages, and this is the first time I’m coming across this on an online casino.

Other missing sections include details on how the VIP program works. And lack of substantial information in the T&C section.

Bonanza Game casino seems to have the potential to rise to the A-list level of online casinos; however, there are a lot of missing dots on this casino that needs to be filled up before I can give it a clean bill of health.