Casiplay Casino Review
I have been hearing so much buzz about Casiplay since the beginning of the year 2019 that I have decided to try it out myself and see what the big deal is about it. As a veteran in the casino industry, I thought that nothing is going to faze me anymore. I’m so used to the slots and the games that now it would be a miracle if I was speechless about a certain casino. Casiplay did that, not literally speechless since I am going to tell you about it, but I am honestly impressed by this new casino.
From the moment I entered the casino, I felt like I was transported in the slot’s world. Seriously, so many characters and such a playful atmosphere! I was pleasantly surprised to find out that some companies care about our demand as well! I was growing tired of the same old concept of the reused design we constantly see in casinos nowadays. Good thing that we are seeing improvement in this aspect. But do you think this is enough for a casino to take off? Let me share my experience with this new casino and we can together come to a decision whether to play at it or not.
After signing up (nothing too difficult, the process is the same as any other casino – name, address, phone number and birthday), I deposited €40 in order to benefit from the welcome offer. I was given €400 and 30 free spins on Starburst. So, all in all, a good start with €80 and 30 free spins from the get-go. I could have, of course, deposited €200 in order to get the maximum amount of the bonus. It says they will give me 100% up to €200 for my first deposit, but we will settle for the minimum required and maybe come back later after we assess the casino.
The second- and third-day deposit is of 50% match up bonus and 20 free spins. After this, another grand match deposit of 100% up to €200 and 30 free spins for Gold King.
Before you commit to the casino, you should take a look at their bonus policy because not all of the games are contributing to the wagering all the same. This is something I have noticed with all the Aspire brands so hopefully, they will change it soon.
The wagering requirement for the bonus for you to withdraw is of at least 35x bonus. Which, in my opinion, could be worse but at the same time it could be better as well. For example, for what I have deposited, €40, I got €40 which means I will need to wager €1,400 in order to cash out my winnings.
I am thoroughly pleased until now with what they have to offer for now and I can see myself playing more than once on this casino.
Promotions and Loyalty Program
When you go to the promotions page, I saw that they have a page solely for exclusive bonuses. I took a look at it and they seem to have only one exclusive offer that it’s short-lived, usually for a month. The offer I saw at the time, offered for the 1st place, €2,000 with no wagering required on the money prizes. I thought to myself, should I give it a go or not? Unfortunately, the promotion was just ending so my chances were already slim to none. I will, therefore, try my luck on the upcoming one, it seems like the prizes they are offering are worth the hassle.
They also have a special page for the VIP Club, I was pleasantly surprised to be included in it starting with my first deposit. The loyalty program has six stages – Bronze, Silver, Golden, Platinum, Premium and Prestige. Really liked the small touches with the names, such as “Emperor”, “Duke” and I am currently a Count. Makes me feel immersed into their world and it surely makes me want to try more. Although, the last two, Premium and Prestige can only be acquired based on your accumulated points and an invitation which gives it even a more exclusive vibe to it.
At this point, with my “Count” status, I am enjoying the perks of free spins free play days and really looking forward to having my own personal account manager that will be in charge for everything I do. Once I have more points and ascend the ladder, I hope to become at least an “Emperor” just for the name of it.
I don’t know about you but what I look at first in an online casino is their game library. Casiplay seems to have an array of slots from what I have experimented. Whether they are the most popular or not as known slots, Casiplay seems to have it all. Look at the casino lobby and prove me wrong! At least, everything I personally like is there and I am not disappointed.
I like the way they presented the games as well, in the 3D concept, on the “Top video slots” so you can see what I mean. If you scroll more down you also have options to choose from: Featured Games, Classic, all games and more, making your life so much easier!
The games seem to be carefully chosen when displayed so I didn’t have a hard time playing. Giant names of the industry are providing the games for them, such as – NetEnt, Play’n Go, Microgaming, iSoft Bet and many others, making it over 20 providers in total. I tried some games such as Starburst (on which I had free spins for it from the welcome package). I had the chance to try out more games such as Shogun of Time, and The Goonies which I enjoyed a lot, although the most luck I seemed to have in Starburst, it may have been those free spins that worked like a charm! When I am coming back, I have in mind trying out classic slots, it’s rare when I play them but I feel myself enjoying them more and more.
Don’t get me wrong, I love slots but who else has that excitement whenever they are playing with a real dealer? I know I do. With over 20 games provided by Evolution Gaming, it’s enough to give it a go, especially if you have never tried it before. Trust me, Evolution Gaming has one of the best options when it comes to live casino, so definitely a good pick from them! Apart from the usual Baccarat, Roulette and Blackjack I also saw that they have a new type of game from them. “Dream catcher” is the newest addition from land-based casinos that creates an immersive gaming experience. When I played, I chose a random number, 7 let’s say. I didn’t win, unfortunately, but it seems like a cool concept that I got to try out at Casiplay and looking forward to playing more.
Even if live games are not your thing, I say give it a go, you never know when you might start enjoying them so much you get thrown into another world entirely.
Security and Fairness
Casiplay, like any other reputable casino, has a UK Gambling Commission and Malta Authority license in order to operate legally. You can check it as well to make sure, not only on Casiplay but on all casinos. The ones that don’t have the licenses on footer should make you question their legitimacy.
I often wondered, when I was new to online casinos, how come my information is secure and safe? I found out that most casinos use SSL encryption and Casiplay is no exception from this rule. So not to worry, whether it’s a withdrawal or deposit, your information is safe.
I think one of the most vital parts when it comes to a casino is how friendly and professional their customer service is. I have had bad and good experiences with different casinos and one of the main things I noticed with each casino is not how fast they answer to you, but how fast your problem is solved. I only tried asking them about concerns I had that weren’t listed in the FAQ section (I tried not to occupy their time which could have been used solving a real issue) and they answered to me pretty fast, clear and it seemed like my inquiries were of equal importance to them as any other issues.
Another thing I noticed Is that, same as the website, the customer support is also offered in four languages: English, German, Norwegian and Finnish in order to avoid any kind of miscommunication between you and the casino representative.
You can contact them every day of the week through e-mail: [email protected], phone number: +35622484960 or Live support which is located on all of the pages from Casiplay. Makes it really accessible and you don’t have to spend time for the right page where you could possibly find the button.
I know with all these casinos coming out, everyone is curious about how easy it is to deposit and withdraw money at Casiplay. As I mentioned earlier, depositing money and withdrawing is completely safe and secure, the only thing you might want to look for at Casiplay is the time which may take differently depending on the method preferred. I could choose my preferred depositing and withdrawing option, a credit card. I personally use this because it’s the most accessible for me and I have never had problems with it whatsoever, including at Casiplay.
Now, after I played for a bit amount of time, I did manage to complete my wagering and the withdrawing process was very smooth. The request to withdraw my money was approved on the same day and the money got in my bank account 2 days after. I didn’t sweat it too much because I knew it was secure and I will receive my money. The time, however, could be less than that, especially for credit cards.
I took a look at the other payment options and the time it takes to receive your money. For example, the fastest method you can use is through an e-wallet which can take up to 24 hours to be processed compared to bank transfers who can take between three to five days to be processed. One thing that is important, is that the casino team has to approve your cash out and then process your payment through your desired method.
The deposit methods available at Casiplay are as follow: Ukash, Skrill, Skrill 1-Tap, VISA, MasterCard, Entropay, Payr, Wire Transfer, Paysafecard, iDeal, Direct Banking, giropay, Neteller, eps, ClickandBuy, POLi, instadebit, UseMyFunds, Ticket Premium, Fast Bank Transfer, ECO, fundsend, Bancontact Mister Cash, Euteller, Trustly, Zimpler, SIRU, ecoPayz and I saw that PayPal has also been added for UK players only!
As for the withdrawal options, they are scarcer than the deposit ones, but they are to be noted as well: Skrill, Skrill 1-Tap, VISA, MasterCard, Entropay, Wire Transfer, Neteller, ClickandBuy, instadebit, ECO, Payr, ecoPayz
The withdrawal limit you can make is 7.000 per month, and it does not apply to VIP players.
So, all in all, do I recommend Casiplay? To be honest, what really drew me to this casino was their really unique design. Check it out and see what I mean! I did end up staying for the slots and the welcome offer I got, and I will definitely deposit again to make the most out of the big match-up bonus and free spins. That coupled with the immense diversity of software providers and the array of a slots game, which are my favourite, makes me want to come back even now. The customer support was really friendly with me as well so in case I will ever have an issue, I know I will be in the right hands.
Without a doubt, I recommend Casiplay so you can see what I have been buzzing about the whole review! Claim the welcome package today and give it a try!