EmuCasino – A Truly Australian Casino
A dash of personality goes a long way in making a casino memorable, as is the case with EmuCasino’s Eddy. The first time I visited the online casino, the first thing that caught my eye was the cheerful emu greeting me in the logo and banners – you can even watch him run whenever the game lobby is being loaded.
This may not be a huge concern for players who just want the most advanced games with the best return-to-player rates, but for me, what separates an outstanding gaming experience from a good one is the attention to detail. If a casino would take the time to create a distinctive personality for its website, you can trust that it probably puts the same amount of care in maintaining the more technical and official parts of running the business.
Eddy the emu tells you that this website is an undoubtedly Aussie online casino, and the rest of the site speaks the part too – a laidback and playful vibe that doesn’t try too hard to look luxurious or expensive. Depending on your preference and what you expect an online casino to be, this could be a good or bad thing. I like that it veers away from the traditional casino look.
Established in 2012, EmuCasino is a relatively young casino that has stood the test of tough competition. After hearing some good things about the site, I’ve decided to explore EmuCasino myself.
As EmuCasino is a no-download casino, you can instantly play any of the games in your web browser – a format I prefer because I’m too impatient to download every game that I want to play.
As with most casinos, the majority of its portfolio is made up of slot games, with more than a thousand titles for players to choose from in that category alone. Besides slots, EmuCasino offers a nice variety of table games and live casino options.
The number of games available to players depends on their location. The game lobby on the homepage features sidebars stating the number of games you can find in each category. For players who don’t remember specific titles but know what features they want in their games, the lobby also provides search filters that allow you to make advanced searches such as slots with free spins or bonus levels.
While it is nice to see a big collection of gaming titles, more important than quantity is the quality of the games. Rest assured that EmuCasino has quality covered too as it is powered by a few big names.
iSoftBet is one of the most established online and mobile game providers in the market. I found a good variety of its video slots and progressive jackpots at EmuCasino. With so many games especially for video slot enthusiasts to choose from, newcomers can get started with favourites such as Chilli Chilli Bang Bang, Super Fast Hot Hot and Alice Adventure.
In a saturated market where games from different providers can sometimes lack distinctive features and start to look the same, Betsoft stands out as a producer of 3D games with innovative themes, animations and sound effects. Besides its visually delightful 3D slots such as Orge Empire and Birds, the software provider also offers a sizable range of video poker and table games. There are seven variants of blackjack by Betsoft alone, including American BlackJack, Pirate 21 and 21 Burn Blackjack.
Habanero is a relative newcomer in the casino gaming industry with a modest library of slots and table games to offer. While the selection is small, this software provider definitely offers quality. A few slot games worth giving a try at EmuCasino are Jugglenaut, Fire Rooster and Panda Panda.
This Swedish game provider specialises in developing high-quality video slots for social gaming and the online gambling market. While Quickspin is a young company that currently offers a small range of slot games, players can expect to find innovation and pleasing graphics in every video slot offered. Some of the game provider’s most memorable titles that you can find at EmuCasino are Sakura Fortune (which apparently has one of the best payouts, as reported by their Customer Support upon my inquiry), Big Bad Wolf and Goldilocks.
Often considered the pioneer of online gaming, it is no surprise that EmuCasino stocks an extensive selection of games by Microgaming. These include slot games of diverse themes and many variations of blackjack, roulette, scratch cards, video poker, bingo and more. There are even a couple of virtual sports games for you to enjoy. (Note: Microgaming games are not available to players from Australia.)
Other Software Providers
Other gaming providers include 1x2gaming, Evoplay, GameArt, Iron Dog Studio, Multislot, Oryx Gaming, Playson, Pragmatic Play, Rabcat and Xplosive. This translates to a virtually endless variety of games for you to play at EmuCasino.
These game providers may or may not be fully available to you depending on your registered country.
A solid collection of games and software providers alone is not enough to draw the crowd. To appeal to new players and help them start on the right foot, great promotions play an important role too. The good news is, EmuCasino does not slack in this department.
Free Spins on Registration
EmuCasino gives newly registered players 12 free spins on a chosen game so they can warm up to the casino’s game features before making their first deposit. This bonus is only available to players in Australia, New Zealand, Sweden, Canada, Norway, Finland, the Netherlands and Germany.
Welcome Deposit Bonus up to $300
If you don’t come from any of the aforementioned countries, fret not, for you can take advantage of the triple welcome deposit bonus. This bonus is broken into three parts:
- First deposit – 100% match up to $100 in bonus cash
- Second deposit – 25% match up to $100 in bonus cash
- Third deposit – 80% (for players in Australia and New Zealand) or 50% (for the rest of the world) match up to $100 in bonus cash
If you maximise the bonus cash you can get for all three deposits, you’ll have an extra $300 to play with at the start of your EmuCasino journey. I think that’s a generous amount.
Under this bonus, the maximum bet on any game is $15 and the wagering requirement is 40x for individuals in Australia and New Zealand and 45x for the rest of the world. It is quite apparent that the Aussies and Kiwis are getting the better end of the deal, which comes as no surprise considering EmuCasino is an Australian-themed casino targeting that demographic.
Weekly and Special Promos
EmuCasino doesn’t just spoil the newcomers with bonuses; regular players get them too – every week! This can come in the form of free spins or match deposit bonuses. To add excitement to the mix, you can also expect special campaigns during special occasions such as Christmas, Valentine’s Day and even International Women’s Day.
For example, last Christmas, EmuCasino players were treated to a special promotion featuring gingerbread men, Santa Eddy and magical elves in a gingerbread factory. During the 12 days leading up to Christmas, players received a present for every daily mission that they completed. These presents were bonuses that they could activate to use. Additionally, players received an extra bonus for every three missions fulfilled.
As for Valentine’s Day, players were tasked with the mission to save the princess (Eddy’s girlfriend) from the fire-breathing dragon. By achieving as many milestones as they could, players received no-deposit bonuses up to $900 bonus cash and 900 free spins.
After encountering a few of EmuCasino’s special campaigns, I now find myself always looking forward to the next one. The fun graphics and concepts of these special promos demonstrate the creativity and effort that the EmuCasino team puts into giving players a little something more than the same old boring promotions.
Other Perks of Being an EmuCasino Player
Use EmuPoints at EmuShop
When EmuCasino relaunched its website in 2012, it introduced a loyalty programme that rewards players with EmuPoints for on-site activity such as wagering and depositing funds. These EmuPoints can be exchanged for free games, extra bonuses and even cash prizes.
Every new player begins at the level of EmuCasino Newbie. The more active you are, the higher you climb up the loyalty tiers, which means the greater your perks at EmuCasino. The highest you can go in the loyalty programme is the Elite level, which, according to the website, means you would be entitled to 40% more EmuPoints on wagering, matched deposit bonuses up to 150%, free spins, mega cash drops and more. And these are all on top of the weekly and special promotions on offer.
Clearly, there’s no shortage of bonuses and deals you can get from EmuCasino.
If you want even more exclusive perks such as personalised customer support and invites to special events, you can try to wiggle your way to VIP status. EmuCasino is not explicit on the criteria to reach VIP status except that collecting EmuPoints helps, so I think your chance of being identified as a VIP would correspond closely with your loyalty level.
Adding the cherry on the cake, EmuCasino also gives you free bonuses on your birthday. One weird part about the birthday bonus is that you need to tell a customer support agent it’s your birthday via live chat or email in order to receive your gift. I think it would feel more special to log in to my account on my birthday and find my bonus waiting for me.
The thrill of casinos is in playing with real money, so of course, it is crucial for EmuCasino to offer a good number of secure ways to deposit funds into player accounts.
- Credit and debit card
- Instant banking
- Credit and debit card
- Instant banking
- Bank transfer
I like that EmuCasino provides numerous e-wallet options, which are becoming increasingly popular among players who rather not use a credit card.
An important thing to note is that you can only withdraw using a method that you have previously used to deposit fund into your account. The deposit and withdrawal options may also differ depending on your location.
When it comes to finding the perfect online casino, an aspect I find crucial is accessibility. As I spend more hours on my smartphone than my desktop computer, I appreciate that EmuCasino offers a mobile-compatible platform that allows me to conveniently place a wager or two on the go.
EmuCasino Mobile is fully optimised to make playing on the smartphone or tablet as engaging as playing on desktop. It can do basically everything you need to do for a complete gaming experience, including registering for a new account, completing your verification process, placing wagers, and depositing and withdrawing funds.
If you need assistance at any point of your gaming experience, you can turn to the 24/7 customer support via live chat or email, which can be accessed by clicking on the support tab in the bottom right corner of the screen. From my experience, the customer service agents give prompt, helpful and friendly responses on live chats.
Email: [email protected]
Telephone: Australia: (+61) 02 9119 2932
New Zealand: (+64) 09 951 5843
Secure and Fair Gaming
EmuCasino is licensed by the government of Curacao, one of the most established authorities in the world to issue regulated eGaming licences. Its payout percentage is audited monthly by the independent eCOGRA. Therefore, you can be assured that every game you play on the site is transparent and fair.
One main complaint I have for EmuCasino is – as if to stay true to its laidback nature – its load time. That is something that the EmuCasino can and should definitely work on to make players’ gaming experience a truly seamless one.
That aside, there are many reasons to like EmuCasino: a professional-looking site, a great library of games from notable software providers, innovative promotions, a loyalty programme, and a friendly customer support team. Overall, EmuCasino is one of the more memorable online casinos I’ve played at. With new promotions coming up all the time, EmuCasino could just be the casino to give you a good run for your money.