Enzo Casino Review
Enzo online casino is an online casino that has a long list of games from leading game developers. On this online casino, I came across several games from top developers like Betsoft, Playson, and Spinomenal, but I will discuss that later in this review.
Enzo online casino has a wide variety of games that include video poker, scratch cards, slots, as well as table games.
Live casino games and mobile gambling is also available on Enzo casino. However, even with all the goodies, this online casino does not lack in the usual hiccups that are so prevalent in an online casino.
Below, we will take a look at some challenges that you can expect to encounter if you choose to play at Enzo Online casino.
Our number one stop is on the countries and territories that are not allowed on Enzo online casino. If you are from the following countries, you will not be allowed to play on this casino: Israel, Denmark, Turkey, Estonia, Singapore, United States of America, and Netherlands Antilles.
Additionally, Enzo casino is part of Game Tech N.V, this brand is not licenced to offer any gaming services to players in the United Kingdom. However, after doing a quick confirmation with their customer care staff, they assured us that we could easily register on the casino regardless of the jurisdiction that we are in.
This shows some kind of irresponsible behaviour from the casino side. Also, it is good to note that this Group of casinos was caught using pirated NetEnt games a few years back.
This is a clear red flag that the casinos in here need to be approached with caution.
Enzo Casino offers as much as150% bonus up to 1500€. This is not bad since the amount can be used to play several games on the casino.
However, the wagering requirement of 33x the amount that a player is supposed to reach before withdrawing is way too high. It looks like a strategy used by the casino to lock out many players from benefiting from the same bonus that they offer.
Another thing that sounds a little strange to me is the casino’s deposit bonus that is only offered according to the deposit bonus. With this option, the Enzo online casino will award you a bonus of 15%.
This sounds like the casino is promoting some banking methods over the other, for reasons best known to them. This type of bonus will also require wagering of 25x before the casino can allow you to withdraw it.
Banking options available for this type of bonus include Skrill, Ukash, Giropay, Neteller, PostePay, and Sofort.
Please note that to be eligible for this type of bonus, you will be required to deposit not less than 20€.
Being a lover of slot games, this was one of my favourite areas. I checked out the slots available, and I got several from top developers like Playson and Betsoft.
However, most of the slots that I tried had a lot of issues loading, and I could barely enjoy them on my mobile phone. Sadly, this led to a lot of losses to my funds, and my complaints fell on deaf ears.
Out of frustrations, I decided to head to another gaming department with the hope that things would get better on that side, and I could get to enjoy a game or two.
I headed for the table games sand since I have some knowledge on games like blackjack and roulette, I tried a number and I was equally disappointed by the slow loading times of most of the games.
Video poker games would have been my other stop, but considering the disappointment that I had already received from slots and table games, I wasn’t going to waste any more time trying to load videos, so I opted to stop at that point.
This is an area that is of very high concern to many players. We all want to be sure of how we can receive funds and the ease at which it can be done.
Enzo has several banking methods, and since I find Neteller to be quite convenient, I used it to make a deposit and the money hit my player’s account within minutes.
However, when it came to withdrawing some winnings that I had made, it was a different story. Enzo casino took me through a lot of back and forth that lasted nearly two weeks, before finally releasing the money to me.
Different currencies are accepted here and they include the Euro, British pound, and the US dollar.
Enzo seems to go out of the way to provide as many payment options as possible. To ensure no one is left out because of a payment option, the casino offers a long list of options that include; Contact, Neosurf, Teleingreso, Multibanco, EcoPayz, Maestro, MasterCard, Neteller, Postepay, Visa Electron, Visa, moneta.ru, ePay, EasyPay, Entropay, iDEAL, Sofortuberwaisung, POLi, GiroPay, EPS, Dankort, CartaSi, Moneta, Euteller, QIWI, Trustly, SporoPay, BankLink, Skrill, AstroPay Card, PugglePay, TrustPay, UseMyServices, WebMoney, Yandex Money, PayU, Money Mail, Russian Cash Terminal, Suomen Verkkomaksut, SafetyPay, TicketSurf, Easy EFT and Hall Cash.
On the other hand, players get far much withdrawal options, a clear indication that Enzo online casino does not favour those players that are making a withdrawal.
They are EasyPay, GiroPay, Contact, Maestro, MasterCard, Trustly, WebMoney, Yandex Money, Neteller, Sofortuberwaisung, POLi, Postepay, Visa Electron, Visa, Moneta (For Russia), Entropay, iDEAL, Euteller, Neosurf, Teleingreso, Multibanko, QIWI, SporoPay, BankLink, Skrill, AstroPay Card, PugglePay, Easy EFT, TrustPay, SafetyPay, EPS, Dankort, CartaSi, Moneta.ru, and EcoPayz.
Customer Care Support
Although the casino provides a telephone number, this mode of communication seems to be non-existent here.
The moment I encountered issues with the withdrawal, I tried to reach the casino via telephone, and no one picked any of my calls.
I gave up on the telephone and headed to their live chat. The lady I spoke to had very little knowledge of anything related to online casinos.
This got me worried, and when I was finally able to withdraw my funds, I took out everything and closed down the account.
After my experience with the casino, here is a breakdown of what to expect from them:
-Expect a much smaller number of games from this casino as compared to their other online counterparts.
-Bonus policy is one of the worsts that you can get anywhere. Enzo casino will confess any winning for single bets that are 30% of the bonus.
- It’s unbelievable that an online casino can demand wagering of up to 100x to get the bonus.
- Zero/and or poor customer care skills and Non-existent telephone support.
- No variety of bonuses. The casino does NOT offer any reload or weekly bonuses, apart from the welcome bonus that also comes with very prohibitive terms.
From my experience, I can say that the numerous complaints from other users, delay in replying to customer queries, and playing hide and seek with players money points to a scam.
If you are looking for any online casino, then you will need to do your due diligence before engaging the services of Enzo online casino.