Casino description

Fair Go Casino Review

Fair Go is a relatively new online casino, having only launched in 2017. The casino is among several that are run by Deck Media. This casino may be new, however, Deck Media is an old player in the market, and as such, they are capable of providing top-notch services.

The casino is fully licensed by Curacao Gaming Commission.

In this review, I will share my experience with Fair Go Casino, this will go a long way in assisting you to you make an informed choice.

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Banking Methods

Banking is extremely important, especially to players who are aiming to play for real cash.

At Fair Go Casino, there are several payment methods that you can use to deposit or cash out your winnings from the casino. I love the fact Far Go Casino allows e-wallets, and I was able to deposit using my Neteller account. However, if you are in Australia, this is not allowed on the casino.

Other methods of deposit include Bitcoin, Skrill (not allowed in Australia), Neosurf, MasterCard, Visa, American Express, and PaySafeCard (Not allowed in Australia).

Apart from Bitcoin that has a minimum deposit of $10, all other methods require a min deposit of $20 deposit.

To withdraw from Fair Go Casino, you can use Direct Money (free), Wire transfer (has a fee of $50), Bitcoin (free), and Skrill/Neteller (free).

The only withdrawal method that charges a fee is the bank transfer. This is in addition to other charges that your bank may impose on you.

There are some withdrawal limits as well, and if you are using Neteller, there is a limit of $50 min cash out, while bitcoin and the bank transfer come with a $100 min withdrawal.

The maximum amount that you can withdraw per week is AUD 7,500.

Promotions and Bonuses

As always, receiving a welcome bonus makes you feel appreciated and motivated. Fair Go Casino offers a welcome bonus, and when I first signed up, I received a bonus offer of $1,000.

However, this bonus is not issued at once, but it’s spread out over the first 5 deposits that you make. Any deposit that is above $20, will give you a 100% match up to a maximum of $200.

After doing this five times, you will be free to collect your bonus of $1,000. The Coupon code to use is WELCOME.

Unlike most of their other caisson, Deck Media allows players to cash out the deposit bonus. Also, there is a wagering requirement of 30x the deposit +plus bonus.

Games like baccarat, blackjack, craps, American roulette, video poker, and all other non-pokies as well as table games do not count.

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Other Available Offers

25% Cash Back

Fair Go is fair enough to come through for their players whose bankroll falls below $1.

To receive the cashback, you will need to contact customer care. Also, note that this bonus comes with a 10x playthrough. The best part is that no limit has been placed on the amount that you can cash out.

Bonus to Go

With this bonus, a deposit of not less than $20 gets you a match of 50% up to $200. This offer is available every day, and although it has no rollover the requirement, they consider it as a deposit bonus. This means that it attracts wagering of 30x (deposit + bonus).

Other offers present on this casino include new game promo and a double comps deal. However, these are limited and far in between.

Comp Points

Fair Go Casino offers Comp points as well. Each time you place a wager on this casino, you will be awarded a certain amount of these points.

After you collect enough comp points, you can redeem them for real cash.  However, the number of points that you will be given will depend on a few things that include the type of game played, and your level of VIP status.

Available Games

Fair Go Casino offers a wide selection of games, and the casino uses Real Time Gaming (RTG) software.

With RTG software, you can expect more than 300+ unique games. Just like what we have seen on other online casinos, slots are more common here, and they make up to 80% of their collection.

Table Games

These are present as well. The casino has quite a long list of table games, and I’m sure from it, you can find something fun to play.

If you are keen, you will be able to see that 1/3 to 1/2 of the available table games are blackjack variants.  Fair Go provides players with 3 filters, and you can use them to select the games that you want to play.

Although I’m not a huge fan of table games, I tried several blackjack hands, and the experience was quite smooth.  Unfortunately, they never won me any cash.

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Slots

This is my favourite section, and Fair Go has not disappointed.  The casino has very many slot games.

Fair Go has almost all types of slots, ranging from 3, 5 and 7-reel classics, to progressive jackpots, and video slots. Special feature bonus slots are also available.

Video Poker

Video Poker is present too! 

Specialty Games

Only a handful of speciality games are available, and these include:

Available Progressive Machines

If you want to try some progressive jackpots, then Fair Go has those as well. They include:

  • Megasaur - $802,482
  • Caribbean Hold’em - $144,340
  • Let ‘Em Ride - $19,060
  • Spirit of the Inca - $289,659
  • Caribbean Stud Poker - $144,340

Accessing Games

Fair Go Casino looks like they do not offer a download version of their casino if you are not a registered user. However, after you sign up on the casino, you will be able to access their mobile-optimised casino.

This comes in handy when you want to play on the go, as you can comfortably do it without being tied to your computer.

If you want to save on computer space, you can use the instant play option which is equally good.

All the games can be accessed via your browser. I tried out blackjack, just to test how things work here, and I have nothing to complain about.

Both Android and iPhone gadgets are convertible with the provided games, and there are more than 75 of such games that you can play via mobile.

Restricted Countries

One thing that is clear with Fair Go Casino is that the casino seems to be targeting players from Australia.

However, that doesn’t mean that they have restricted players from other countries.  You will notice that Fair Go uses the Australian dollar as the default currency; however, you can use other types of currencies to deposit in the casino.

In mid-2017, Fair Go Casino welcomed players from the United States. Initially, players in the US could only open an account with the casino, but no deposits were allowed.

However, this is now possible, and if you are in the US or anywhere around the world, this is the online casino for you.

The casino’s website does not point out any restrictions, so all players of legal age are welcome to play.

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Customer Support

While gaming online, it is normal to run into problems. This could be a delayed withdrawal, some glitch with the games, or even trouble with document verifications.

If this happens, you can reach Fair Go Casino via their Live Chat which is also my most preferred mode of communication.

Alternatively, there is a telephone number (Australia): 1 800 953 261) available for those players who want an expedited response. While email support ([email protected]) is available if your query is not urgent.

Although I prefer using my Neteller account, I contacted Fair Go Casino twice to know if they allowed the use of Bitcoin, especially from American players.

For both cases, I only received a response within 2-3 days, and I felt like it was taking longer than necessary, especially after considering that this is an online casino, and somehow they should be able to regularly read emails.

Well, Pam is the person who responded to both my emails. The response that I received from her is totally different from what the casino has indicated on their website. It’s either that the lady was not well informed of the services that they offer, or Fair Go Casino is offering inaccurate information.

There is also a FAQ page that you can visit for quick answers.

Conclusion

I’m always hesitant in recommending a new online casino. However, in this case, it’s only the casino that is a newcomer as the parent company have been around for over 10 years.

However, I have a few things that I would like to talk about concerning the Fair Go Casino.

One, their website is not user friendly at all. The site set up makes it extremely difficult to navigate.

For example, it is not easy to read the contents on their offers. This is because, the design of the page keeps on rotating (every 10-15 seconds), which makes it challenging to read the contents written there.

Their use of Realtime Gaming Software is nothing to write home about, as experienced a lot of glitches with their slot games.

Also, I noted a lot of discrepancies between the casino and their support staff.

In addition to the communication that I had via Live Chat with one of their support staff, regarding available banking options, I also contacted them on the use of download casino.

The person on the other end mentioned that they do provide a download and mobile casino, but there was no mention of a browser casino.

This caught me by surprise noting that, the browser-based casino is the most prominent version of their casino and the most preferred one.

These inaccuracies can be very confusing, and especially to new players who are trying to navigate the industry. It also creates doubts for professional gamers like me, as I do not know what t believe, and what to ignore.

I can excuse the casino’s few offers since they are relatively new in the market, but once they stabilise, I expect to see many more bonuses and offers from them.

However, their daily, weekly, and monthly offers are still an advantage to many players.

Otherwise, if you are in Australia, and are searching for a simple online casino, has a decent choice of games, and just enough offers, then you need to check out Fair Go Casino.

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Fair Go Casino FAQ

⭐ How do I make a deposit?

Depositing on Fair Go casino is very easy. After you log into your account, click on ‘Deposit’ / ‘Cashier’ button, and select your preferred payment method.

Enter the required information, and indicate the amount that you want to load. It’s as simple as that. From this moment, you are ready to play for real cash.

If you encounter any challenge, you can reach the casino via their customer care, for further assistance.

⭐ How do I redeem a bonus?

The casino offers a welcome bonus that is matched with the amount that you deposit.

However, for you to receive it, ensure that you select the ‘Coupons’ category, which is located under the ‘Menu’ (Desktop) or ‘Cashier’.

Enter the bonus’ coupon code, and this will invite you to make a deposit.

The bonus will be credited to your account upon a successful deposit.

It is important to note that for you to get the bonus; you must NOT start by making the deposit.

⭐ What is 'Playthrough' on a bonus?

This simply means the amount that you are supposed to wager the deposit before you can be allowed to withdraw it.

To find out more on the playthrough, click on your balance within the cashier section.