An overview of Mongoose Casino
Established in 2015 and managed by EmuGroup ltd., Mongoose Casino is an online casino that offers a huge collection of over 1,000 high-quality games that are backed by some of the best game providers available such as Microgaming, NetEnt, BetSoft, 1x2Gaming and more. Mongoose Casino is fully licensed under the jurisdiction of Curacao, which one of the oldest and most reputable online gaming regulators in existence, this assures me the utmost security and safety in my transactions with the casino.
I have had the opportunity to try out their services over the course of the past few years, and so here I will provide my verdict of Mongoose Casino over a broad range of areas including games and software, banking, customer service, promotions and more.
Mongoose Casino Screenshots
Upon registering with Mongoose Casino, the first feature that caught my eye was Mongoose Casino’s wide and diverse selection of over 790 slot games. Slot game types are divided into 3 categories: Classic slots, Video slots, and 3D slots. Personally, I have a taste for both classic, retro-style slot games as well as more modern slot games with sleeker graphics, more innovative bonuses, and animations, and Mongoose Casino offers a massive variety of each. Also included are a variety of Progressive jackpots that I occasionally partake in for the chance to win big. Mongoose Casino’s large collection of high-quality slot games has allowed me to explore many innovative titles and thus expand my gaming horizons.
As an enthusiast of table games, I was pleased to find that Mongoose Casino offers a substantial collection of over 40 Blackjack and Roulette games. When looking to play Roulette, I may choose from various variations such as European, American Roulette, Premier Roulette, Astro Roulette, Chinese Roulette, French Roulette and more. When playing Blackjack, Mongoose Casino offers me various types to choose from such as European Blackjack, American Blackjack, Multihand Classic Blackjack, Classic Blackjack Gold, and Spanish 21 Blackjack.
I was able to experience the excitement of Live Dealer games for the first time on Mongoose Casino; these Live Dealer games have the same rules as regular games, except that there is a real dealer facilitating the game in real time. With the Live feature, I felt as if I was in an actual casino, playing alongside other players and it added a new level of excitement to my favourite games. Mongoose Casino offers Live Blackjack, Live Roulette, and Live Poker Games.
Virtual Sports, Scratch Cards, Baccarat, Video Poker and more!
I’ve also had the chance to explore other, less popular casino games since Mongoose Casino offers also offers a solid collection of Virtual Sports games, Scratch Cards, Baccarat Video Poker games and more.
A massive game collection would mean little without a solid selection of experienced providers to back it up. I was pleased to learn that Mongoose Casino currently uses a whopping 19 providers, these include such names as:
These providers each possess a wealth of experience in developing high-quality online casino games, and because of Mongoose Casino’s untouchable portfolio of software providers, my gaming experience at Mongoose Casino was seamless and certainly ranks as my personal favourite.
Many casinos that I have tried in the past have lacked filters that would have made it easier for me to find my favourite games and explore categories that I’m interested in. At Mongoose Casino, I was able to effortlessly find what I was looking for, thanks to the search filters on their game library page. I was able to filter games by genre (adventure, fantasy, action, sports, etc.), game provider, games specifications (paylines, ways to win, etc.) or game provider.
I was pleased to find that Mongoose Casino accepts a broad range of some of the most popular banking options, these are listed below:
- Visa Credit and Debit card
- Instant Banking
- Visa and Debit card
- Bank Transfer
Safety and efficiency with regards to making transactions were one of my main concerns before deciding to sign up with Mongoose Casino. Thus, I was pleased to learn that Mongoose Casino uses 256-bit SSL encryption, which guarantees maximum player security and offers virtually the same degree of safety as your online banking services.
Free Spins No Deposit bonus
Upon activating my account, Mongoose Casino kindly awarded me 20 free spins (for NZ, SE, NO, FI, CA only). Using these free spins, I was lucky enough to strike some winning combinations of specified games and take home some extra cash!
Welcome Deposit Bonus
I deposited $200 on my initial deposit with Mongoose Casino and was pleased to receive a 100% match on my deposit, giving me an additional $200 (and a total of $400) to play with.
Cash Back Program
Thanks to Mongoose Casino’s cash back program, I received a percentage of what the house made in return. As I progressed and made my way to VIP player status, I received a 25% cash back on my bets (up from 20%).
When my birthdays rolled around, Mongoose Casino presented me with a variety of generous gifts, ranging from Free Cash, Free Spins or Deposit Bonuses. Promotions such as these strike me as highly effective for retaining loyal players, and I firmly believe that Mongoose Casino scores well in this regard.
Mongoose Casino UK Specific Bonus Structure
Understanding that many readers of Deluxe Casino Bonus reside in the United Kingdom, I thought it would be helpful to see if Mongoose Casino offers UK players bonuses that are different from what’s given to the rest of the world. Sure enough, there are some differences.
The most notable one is that UK players are not eligible for the free spins.
As for the welcome match bonus, UK players get a 150% match bonus up to £45 when they make their first deposit, and a 50% match bonus up to £155 on the second deposit. This is in contrast with the 100% match bonus of up to €200 in a single deposit for players from the rest of the world.
If you optimise the bonuses gained in your first and second deposits as a UK player, you’ll get a total of £345 in funds to play with, which amounts to about the same value as €400 in the single deposit for non-UK players. The plus point is that you get more in percentage out of your first deposit compared to other players, and you can opt to benefit from the second match bonus only if you really enjoy your Mongoose Casino experience.
Another good news for a player from the UK; the wagering requirement for UK players is 30x compared to 40x for the rest of the world.
If you are a UK player and don’t care much for free spins, you would appreciate the higher percentage of match bonus you can gain in your first deposit and the lower wagering requirement.
Mongoose Casino’s Choose Your Promotion deal, which lets you choose either Bonus Bonanza or Cash Kickback, is offered to all players regardless of location.
For Cash Kickback, which is the promotion I chose for myself, all players receive cash back at percentages according to their VIP tiers. The Bonus Bonanza offers players of all locations a variety of weekly bonuses if this is the promotion they have opted for.
I was extremely pleased by the Mongoose Casino’s customer support team’s professionalism and willingness to handle all of my queries around the clock. For instance, when I first registered with Mongoose Casino, I had questions with regards to my eligibility for promotions, I used the Live Chat feature, was put in touch with one of the friendly customer support representatives and received a clear and concise answer within a minute of chatting.
I was able to get in touch with Mongoose Casino’s customer support team using the following methods:
For VIP related questions: firstname.lastname@example.org
For general information: email@example.com
For marketing related queries: firstname.lastname@example.org
United Kingdom: (+44) 020 3411 9737) Australia: (+61) 02 9119 2932
New Zealand: (+64) 09 951 5843
Besides live chat, players can reach out to the customer support team through email, which is available by clicking on the Support bar in the bottom right corner of the screen.
Owing to the sheer diversity and seamless quality of Mongoose Casino games, I can say without exaggeration that playing at Mongoose Casino ranks as one of, if not the most complete and enjoyable online casino gaming experiences that I have ever had. I was able to explore games made by all of the different providers and to see what makes each one unique. For instance, some offer highly innovative special features that take the excitement value of the game to a new level; some feature seamless animations that are on par with major motion pictures.
Moreover, by and large, I was given the impression that Mongoose Casino keeps the players’ needs and convenience in mind—as evidenced by not only its game diversity but also the convenience and accessibility that it offers to all of its players. Mongoose Casino is a no-download, instant-play casino; this means that I can play their games instantly from my desktop or mobile browser, without the burden of having to download any additional software. Also, Mongoose Casino accepts most of the major payment and deposit methods and encapsulates them within a safe and secure framework that gave me peace of mind in all of my transactions. As someone who travels around frequently, Mongoose Casino’s mobile interface—Mongoose Casino mobile, allowed me to access all of my favourite games, conduct transactions and access the site’s main features conveniently and on the go, from my smartphone or tablet device.
In closing, Mongoose Casino already possesses many of the hallmarks of a successful casino, from its unbeatably diverse and well-organized game diversity to the accessibility and convenience that it offers. One area in which I believe Mongoose Casino has room for improvement, however, is in its promotions and bonuses; while I found their promotions amply generous, I’ve found them rather bland and unimaginative. Despite this minor shortcoming, however, I believe that Mongoose Casino carries enormous potential for future growth, taking its already formidable stature at such an early age into account.