Casino description

Roy Richie Casino Review

Roy Richie Sports is an online casino operated by BTM Entertainment Group Ltd, a company that is located in Malta. The casino operates under licence from the Malta Gaming Authority.

If you check the casino’s “About Us” page, you will notice they proudly describe themselves as the flagship brand of BTM Entertainment Group.

This casino is an international brand, having offices in different locations that include London, Malta, Costa Rica, and Poland.

You can get assistance from Roy Richie casino in different languages since this is an international brand.

Roy Richie casino offers both casino and sports betting services. The casino has a beautiful flashy design that is an instant attraction to many players. 

Being a sportsbook, the casino offers many betting options, and you can choose to bet on any major league across the world.

On the part of the casino, there are many games to choose from, and these include slots which are my favourite. 

However, what lies beneath the beautiful images is a different story.

Well, Roy Richie online casino seems to be known for all the wrong reasons, and we will soon find out why:

Payments at Roy Richie

Depositing on Roy Richie casino is one of the easiest things to do. However, getting the money out is a total nightmare.

I tried to withdraw €100 that I had won after placing a bet on my favourite European team. The payment ended up stalling, and it was followed by a myriad of excuses, and finally, no cash was released to me.

Roy Richie’s Banking

One thing that got me worried the first time I encountered this casino is their lack of openness on matters banking.

Their banking page is not easy to find, and you will need to log into your account and manoeuvre several menu options before you can find the banking page.

To make a deposit the casino offers several options like Credit/Debit card, Neteller, wire transfer, GiroPay, Skrill. Paysafecard, Sofort, and Boleto.

Welcome Bonus

If you are looking for an online casino that offers a welcome bonus, then Roy Richie may not be the best choice for you.

This is because this casino only seems to favour their sports betting category, and there are limited bonuses for players on the casino category.

The sportsbook category offers a 100% welcome bonus that is worth as much as €100 upon sign up. To collect the offer, you will be required to enter the provided bonus code.

Casino players get 20 free spins as a welcome bonus, and there is an additional €500 that you can only collect by way of a 100% match up to €200 or a 50% match up to €500. The terms seem a little overwhelming when you compare with other online casinos.

However, the 35x on both deposit + bonus that Roy Richie demands on the bonus is simply ridiculous.

These two are the only available bonuses offered by Roy Richie online casino, and we hope they will add other types of bonuses with time.

Sports Betting

Placing a sports bet on Roy Richie casino is easy. All that you are required to do is to visit the right-hand sidebar, from where you select your favourite leagues in the left-hand sidebar.

There is a middle part that is purely for featured matches. Mostly, you will find the area dedicated for big football matches, or upcoming tennis events.

The casino’s live betting page is heavily reliant on football.

Gaming

One thing that I was quick to notice is that Roy Richie Casino seems entirely dedicated to NetEnt games. This means that I was not able to play games from other developers including Microgaming who is my favourite.

The only games available on this casino are from NetEnt and Evolution.

I decided to work with what was available, and so I went for a few slot games from NetEnt. Unfortunately, I was not able to enjoy these too as I would constantly get automatically logged out after every 5-10 minutes.

Technical errors were quite common, and they required refreshing the slot now and then.

Restricted Territories

One thing that got me concerned is the huge number of countries that Roy Richie casino does not work with. Should I have used this as a red flag before committing my funds here?

Yes, this is one indication that the casino has a restricted licence, and many countries may not be willing to expose their citizens to online frauds.

Customer Care

Roy Richie Casino has different modes of communication that you can use to reach them. However, due to constant customer complaints, their Live-Chat was deactivated, but the casino continued accepting new unsuspecting players.

Email Support was also shortly after deactivated, and players were in the dark on how they would be able to reach the casino.

Conclusion

There have been numerous complaints from other players regarding the conduct of this online casino. As we speak, Roy Richie casino’s website is offline, and the casino seems to have vanished into thin air after claiming to have become bankrupt.

The casino seems to have gone under with a lot of player’s money.

Since the casino also deactivated their Phone number, the best way to launch a complaint is by contacting Malta Gaming Authority (0035625469000) who will be able to put pressure on the casino.