SlotV Casino Review
SlotV Casino is a relatively new gambling platform, having launched in 2015. As an avid gamer, I’m always on the lookout for new online casinos.
After reading a few comments about SlotV casino, I decided to register on the platform just to get a feel of how things work here. I was hoping that I can make it my go-to online casino in the future.
At first, SlotV seems like a casino that caters to players of all levels. However, as I quickly came to learn, you only receive services that are equivalent to the level that you are in.
Luckily, SlotV seems to understand the boredom that comes with sitting behind the desk playing on a pc, that’s why they have provided mobile gaming. I can be able to enjoy my favourite slots while on the train heading to work.
SlotV Casino has a few bonuses and incentives, and most of them seem to target the newcomers. As a newcomer on SlotV, I started by playing their online casino games which is part of the requirements before you can enjoy the Welcome Package bonuses.
SlotV Casino is a relatively expensive casino to join. The minimum deposit that is allowed on the platform is €50. This is quite high considering that a lot of A-List casinos allow as low as €10 as the minimum deposit.
My other major concern is the poor deposit spins offer that SlotV awards its members. To receive the largest package, you are required to deposit €200.
This is way too high and does not add the math considering that you will only receive 50 free spins, which have a value of 0.75 per spin.
However, I was impressed by the casino’s decision to offer me a birthday bonus that came with no strings attached.
SlotV has both real money accounts and demo accounts. Demo accounts are ideal for players who are just starting, and they have very little experience with how gambling software works.
There is a wide variety of available games that include slots. However, during playtime, most of these slots were slow to load, and some never loaded at all.
I was a little disappointed that I could not fully enjoy some slots from top developers the likes of Yggdrasil, Playson, NetEnt, BetSoft, Play'N Go, Endorphina, Microgaming, and Play'N Go who are the major partners with SlotV casino.
At least SlotV has not joined their counterparts in bombarding players with flashy advertising images. Their graphics are modest, and clear with no excessive use of colour.
In addition to the mobile casino, SlotV also offers a no download casino, and a download casino.
To keep up with competition from other online casinos, SlotV casino has introduced several payment options that include USD, EUR, SEK, NOK, PLN, RUB, AUD, THB, and KZ.
You can deposit money using different methods and these are Visa, Visa Electron, MasterCard, Skrill, Skrill Direct, Neteller, Paysafe Card, Przelewy24, Sofortuberwaisung, Trustly, GiroPay, EPS, and Nordea.
Since I had used my Neteller account to deposit SlotV casino, I decided to test how efficient the withdrawal process was.
So, I made a small withdrawal of €40 back to Neteller, and receiving that small amount was an uphill task.
The casino took me through a lot of back and forth, and I had to send proof of my identity a total of 4 times before they could accept it, and approve the withdrawal.
Also, note that the casino does not seem happy with players making any withdrawals, and this could be attributed to the reason they provide fewer options when it comes to withdrawal.
Only Neteller, Visa, Skrill, Visa Electron, and MasterCard can be used to make a withdrawal.
The minimum that you can withdraw from SlotV casino is €10 or equivalent, while the maximum is €100,000 per month.
Availability of Live Games
SlotV Casino offers live gaming, but the availability of games in this section is quite low. There is no much fun here, as you have just a few options to choose from.
It is important to do your homework before joining an online casino to ascertain if it’s well-regulated and licenced or not. Remember, since everything is done online, there is no office that you will be able to visit to launch a complaint, should you run into problems with your online casino.
Luckily, SlotV is licenced and regulated by the Malta Gaming Authority. The regulator does not allow players below 18 years of age and SlotV has fully complied with that.
However, it is important you check whether online gambling is allowed in your country. Residents of the United States of America are not allowed on SlotV casino.
Customer support is another area that acts as a pillar for any online casino. Customer support can make a player’s life easy or a living hell.
It is important for a casino to put measures that guarantee players that their support staff is armed with all the necessary information, that makes the life of a gamer easy.
SlotV has email ([email protected]), Live Chat as well as phone contact (+44 80 81 681410). Live Chat seems to be the most preferred mode of communication. This is because when I contacted SlotV via Live Chat to complain about the delay in approving my documents, I was kept in line waiting for a total of 35 minutes.
SlotV casino should increase their Live Chat workforce to serve its customers more efficiently.
You can contact the casino using different languages and these are Russian, Polish, English, Swedish, Turkish, German, and Italian.
SlotV online casino does not do so badly when compared to many other online casinosin its league.
However, a lot of work needs to be done in the customer care department for them to serve the players more efficiently.
Additionally, the minimum deposit that the casino demands are purely outrageous, and a sure turn off to many players.