What Every Online Player Need to know About Vegas Hero Casino
Vegas Hero Casino is one of the newest online casinos which is less than six months old. Vegas Hero casino was launched recently(end of November 2017), and it is seen as an alternative in breaking the dominance that has been experienced in the industry by Genesis Global Limited, the trusted operator of Spinit and Casino Cruise. Their games have been created by notable companies that include Play'n Go, Microgaming, Evolution Quickspin, and NYX Interactive. With Play’n Go software, I can be able to load the games directly through my internet browser and not through a downloadable piece of software. Additionally, the casino supports mobile play, which is my favourite since I can always play on the go.
I can say I am one lucky player because I fall under the countries Vegas hero allows on their platform, Germany. However, if you are from the US, Denmark, France, and French territories, Portugal, Romania, Australia, Denmark, Spain, France, Israel, Iran, Islamic Republic Of, you may want to consider other options because these countries do not fall under their jurisdiction.
Although I prefer to use the USD for all my transactions, other currencies I have found accepted here include the CAD, GBP, and the EURO.
I have also made a withdrawal through a bank transfer and I was able to get my money with minimal effort. However, there is a time I tried to transfer some of my winnings to my giropay account, and it did not go through. I later came to learn that Vegas Hero casino does not process payments back to a number of e-wallets including giropay and sofort banking and I can only make a withdrawal using Skrill-Moneybookers, Neteller and ecoPayz.
The best part with Vegas Hero casino is the ability to suit languages according to a player’s geographical location. For example, when I log into my account, I am directed to a page that is written in my native Deutsch language, and this gives me the confidence that someone cares!
I have severally tried my hand at the many jackpots on offer here, and so far I have not found any luck. I am not about to give up and will keep trying these progressive jackpots that will sure turn my life around.
In addition to standard casino games and jackpots, Vegas Hero also offers a full live dealer suite of games, and I am yet to get some free time to try these.
Like is the common case with other online casinos, there are set rules before Vegas Hero casino can release the bonuses to me. For example, I need to wager about 40x before I can receive my welcome bonus. This means that if I receive a bonus of €200.00, I must play through €8,000.00- (win or lose) before the casino can consider releasing my bonus.
|1st||100% + 50 Free Spins||€200||-|
Some of the Pitfalls I Have Come Across at Vegas Hero
- While the EveryMatrix platform is much more stable than it was when I first joined immediately after the launch, the owners are of this casino are always helpful, and they take their time to make a follow-up and resolve any complaints that may arise. One of my complaints relates to a Flash to HTML5 conversion error that happened to two of my favorite games. The thing is the owners of Vegas Hero casino seem to have been either overwhelmed or still working on it because I’m yet to get help on the same.
- I also find their bonus terms highly restrictive although they are transparent. Their 10% chare in addition to the lost bankroll is just too punitive, and I do not advocate for it. Additionally, not every player can be able to enjoy their promotions which are strictly available in specific regions.
- Vegas Hero casino has also omitted a lot of information in their T$C page, and not all excluded countries are listed here. This can be annoying when you are trying to open an account.
Vegas Hero has over 1,300 games, and I am so lost on what to pick and what to omit. The developers have incorporated some of the most beautiful themes which always thrill me every time I set on playing a new game. I particularly love the excitement of awakening the Vegas Hero! Sadly, EveryMatrix is still experiencing teething problems now and then but I am optimistic that it will get better with time.
If you among the lucky players who rarely experience a gaming platform glitch, or you are one of those players who know their limit to avoid falling into gambling addiction, then this gaming site is the one to stick to.
Here, you will get to enjoy years of entertainment, and with the many games I see added here every so often, it might take me more than three years to play through all of their games.
My conclusion is that Vegas Hero casino is good, but newbies may not find it very favourable due to the complex nature of the graphics with most of their games.
If you have any questions regarding payments or withdrawal plus general inquiries about the games, Vegas Hero casino has a dedicated customer support department that is always on standby to assist. You can reach them through:
-Phone number: 00356 27761397
[email protected] (email)
[email protected] (email)
[email protected] (email)
Vegas Hero Casino FAQ
⭐ Can I be able to classify the games according to the operators that I like?
Yes, this is possible. You will be able to add or classify games according to your favourite operator. The category is fully customizable, and all new additions will appear the filter drop-down.
⭐ I click on some games and get an error message
Due to regulations and Geo-restrictions, you may come across an error, or some games may be unavailable in your country.
If you keep getting the error message, you can counter-check with the game providers’ to see if the game is allowed in your territory.
⭐ How long does a withdrawal take at Vegas Hero Casino?
In most cases, the casino processes withdrawals within a day. However, sometimes it can take up to 2 days.
Some of the reasons for the delay could be account verification. There could also be a delay occasioned by the chosen payment method.
⭐ Are there maximum withdrawal restrictions?
Yes. Vegas Hero has a maximum that you can withdraw within a given period. The weekly limit is €/£/$ 5,500, while the monthly limit is €/£/$ 22,000. VIP players will have higher limits though.
However, these limitations do not apply to jackpots.