Casino description

ZigZag777 Online Casino Review

As a gamer that has been in this industry for many years, my first stop every time I come across a new online casino is the license.

This is because there has been a rise in the number of fraud cases involving online casinos, and it is always important to ensure that the institution you are dealing with is legally registered.

ZigZag777 is owned by JocSystems N.V. This company operates several other online casinos, which means that the company is aware of its obligations as far as gambling is concerned.

After I got satisfied with the casino’s regulation, I headed to the site to familiarise myself with the setup.

ZigZag777 casino has just copied its design from other online casinos, and there is nothing unique about its design.

Worse still, the casino uses very sharp orange colours on their flashy images which are quite disruptive.  

I also don’t like it when someone tries to push something to my face. This is what ZigZag777 does on their home page. The casino has a list of top winners that they push to your face: this is simply a tactic they use to entice newcomers to their site.

Availability of Games

The casino has done a good job by partnering with top developers to provide some of the best online casino slots games.

I was able to see a few games from developers like Microgaming, NetEnt, LightingBox, NextGen, Thunderkick, BetDigital, Pragmatic Play, ELK, Bet Soft, 1x2Gaming, Amatic, TechCasino, DCComics, Endorphina, iGaming 2 Go, Booming and Spinomenal.

Among the available games include slots roulette, multi roulette, Live Roulette and a number of casual games like baccarat, keno, video poker, baccarat and bingo.

I tried a few slot games like “Jungle Jim El Dorado", Dead or Alive", and "Jurassic Park".  I tried these games on the casino’s mobile gaming and my experience was just disastrous.

The slots not only took so long to load, there was a lot of lagging which made my gaming session not only boring but a waste of time.

Bonuses and Promotional Offers

I love checking out the bonus as they come in handy when you want to boost your bankroll. ZigZag777 has several bonuses that are awarded to both old and new players.

The most notable one is the welcome bonus.  At ZigZag777 casino, there is a welcome bonus of 100% for the first deposit of up to €200. However, this bonus is accompanied by high wagering requirement of 40x.

Then there is the weekly cashback. This gives you 15% of the total amount that you lost during the week.

The weekend-reload bonus awards players up to 40% of the value of the reload amount that they have deposited over the weekend.  However, this cannot exceed €1000.

Additionally, this casino organises different tournaments that come with varying prizes.

Banking

It is an open secret that online casinos are in the business to make money. That is why we see many of them offering more deposit methods as opposed to the withdrawal options.

ZiZag777 is not any unique and as you can see, there are more deposit methods when compared to the withdrawal methods.

Deposits can be done using different currencies like Bitcoin, Euro, Russian rube, Polish zloty, and the Swedish krona.

The most shocking that with ZigZag777 Casio is the low limits that they have placed on the withdrawals.

If you are a high roller like me, then you will be disappointed by this casino’s decision to limit the daily withdrawal at1500 €, 3000 € -per week, and 9000 € per month. I think this is by far the worst limit I have seen in my gambling career.

Account Verification

Just like on other online casinos, you must send in your documents for verification.

I sent mine and they were verified with n a few hours, however, when I tried withdrawing some money from the casino, it was an uphill task.

The casino asked for another verification of the same documents which took another 4 days before they finally processed my withdrawal.

Customer Data Protection

No one can be comfortable giving out personal information to an online casino, only for it to fall into the wrong hands.

Luckily, this casino safeguards a player’s data with a strong SSL- encryption which ensures that your private data is well kept. 

Additionally, given that the casino provides the games after getting licensing from developer companies, ZigZag777 casino has no ability to interfere with the results of a gaming session.

To ensure that players do not get a raw deal, the whole entertainment set up goes through frequent testing by an independent company TST (Technical Systems Testing). This test is also done on the casino’s homepage to ensure that the correct icon is also used.

Customer Support

This department acts as the bridge between the player and the casino. Remember, everything is done online as you have no offices to visit in case things do not work out.

Well, my experience with ZigZag777 Casino’s support was not a pleasant one.

I had a complaint about a delay in processing my withdrawal when I complained about it on the casino’s support page, I got the same reply over and over which made me believe it was an automated reply.

Conclusion

There are several things that I did not like about ZigZag777 Casino.  The first one is the small number of table games available.

The other thing is the high wagering (40x) that the casino requires from the bonuses.

Slow withdrawals are my other concern here, not to forget the false advertising that they frequently send via email.

I once received an email from them that indicated “No Deposit Free Spins", however, when I tied to access the free spins, I was required to make a deposit.

This is a clear indication that the casino may be legitimate, but they are not genuine with their services.

Overall, it was a bad experience and I do not recommend this casino to any player.